Torzon Market FAQ - Comprehensive Answers to All Questions (2025)

Welcome to the most comprehensive Torzon Market FAQ available. This page answers all common questions about accessing and using Torzon safely. Whether you're new to Torzon or an experienced user troubleshooting an issue, you'll find detailed answers below.

Find answers to questions about Torzon Market access, account setup, security practices, cryptocurrency usage, vendor verification, purchasing, shipping, and troubleshooting common issues.

General Torzon Information

What is Torzon Market?

Torzon Market is a privacy-focused darknet marketplace that launched in September 2021. It operates on the Tor network and provides a secure platform for users to trade various goods and services. Torzon emphasizes security features including mandatory PGP encryption, two-factor authentication, and a robust escrow system to protect both buyers and vendors.

The marketplace has gained a reputation for reliability with 99.7% uptime, responsive support, and fair dispute resolution. Torzon accepts Bitcoin (BTC) and Monero (XMR) cryptocurrencies and implements strict vendor verification procedures to maintain marketplace quality.

When was Torzon Market established?

Torzon Market was established in 2021. The conception and development phase began in March 2021, followed by a closed beta testing period in June 2021. The marketplace officially launched to the public in September 2021.

Since its launch, Torzon has undergone several major updates, including the implementation of mandatory 2FA (January 2022), Monero integration (July 2022), a user interface redesign (March 2023), and enhanced anti-DDoS protection (October 2023).

Is Torzon Market related to any previous marketplaces?

Torzon Market is an independent marketplace with no direct affiliation to previous markets. It was created by a new team focused specifically on addressing the security and reliability issues that plagued older marketplaces.

While Torzon has adopted some of the best practices from previous successful markets (such as escrow systems and vendor verification), it is built on entirely new infrastructure with enhanced security features and a modern codebase designed to prevent common vulnerabilities.

How large is the Torzon Market community?

As of (October 2025), Torzon Market has grown to over 250,000 registered accounts with approximately 42,000 weekly active users. The marketplace hosts more than 500 verified vendors offering over 15,000 active listings across various categories.

Torzon's user base has grown entirely through word-of-mouth and reputation within privacy-focused communities. The marketplace has seen a 37% growth in transaction volume since January 2024, indicating its increasing popularity and trust within the community.

What makes Torzon Market different from other marketplaces?

Torzon Market differentiates itself in several key ways:

  • Superior Uptime: 99.7% uptime reliability compared to the typical 80-90% found on other markets
  • Mandatory Security: Required PGP 2FA for all accounts, not optional as on many platforms
  • Rigorous Vendor Verification: Comprehensive 5-step verification process beyond simple bond payments
  • Cryptocurrency Options: Full support for both Bitcoin and Monero with multisig capabilities
  • Responsive Support: Average response time under 6 hours compared to days on other platforms
  • Effective Dispute Resolution: 98.9% dispute satisfaction rate with 72-hour average resolution time
  • Modern Interface: Intuitive design with advanced search and filtering capabilities

Additionally, Torzon has maintained consistent leadership and policies since inception, avoiding the unpredictable rule changes that have affected users on other platforms.

Access & Links

How do I access Torzon Market?

Accessing Torzon Market requires the Tor Browser and a verified onion URL:

  1. Download Tor Browser: Visit torproject.org to download and install the official Tor Browser for your operating system
  2. Get a verified link: Obtain a current Torzon URL from our verified links page
  3. Launch Tor Browser: Open Tor and wait for it to establish a connection to the Tor network
  4. Enter the URL: Paste the verified Torzon onion URL into the address bar
  5. Complete captcha: Solve the captcha verification on the landing page
  6. Login or register: Either log in with your existing credentials or create a new account

Security Warning: Never use search engines to find Torzon links. Only use verified URLs from trusted sources to avoid phishing sites designed to steal your credentials and cryptocurrency.

Where can I find verified Torzon Market links?

You can find verified Torzon Market links from these trusted sources:

  1. Official Links Page: Our verified Torzon links page is updated hourly
  2. PGP Verification: Use our link verification tool to check link authenticity
  3. Trusted Darknet Directories: Established directories like Dark.fail and DarknetLive (verify their PGP signatures)
  4. Torzon's Dread Forum: Official announcements on Dread under /d/Torzon

Pro Tip: Bookmark verified links in your Tor Browser after verification to avoid needing to search for them in the future.

How can I verify if a Torzon Market link is authentic?

To verify a Torzon Market link's authenticity:

  1. PGP Verification: Check that links are signed with Torzon's official PGP key
    • Import Torzon's PGP key (available on our PGP page)
    • Verify the signature on any announcement containing URLs
  2. Check URL Format: Authentic Torzon URLs always follow a specific format:
    • Always end with ".onion"
    • Never have unusual subdomains or additional paths in the root URL
  3. Verify Against Known Links: Compare with our official links list
  4. Check Personal Verification Phrase: After login, ensure your personal verification phrase appears correctly
  5. Use Our Verification Tool: Our link verification tool checks URLs against our database of official links and known phishing sites

Critical: If your verification phrase is missing or incorrect after login, exit immediately—you are on a phishing site.

Why does Torzon Market have multiple links/mirrors?

Torzon Market provides multiple links (mirrors) for several important reasons:

  • DDoS Protection: Multiple mirrors distribute traffic and provide redundancy during Distributed Denial of Service attacks
  • Regional Access: Different mirrors may offer better performance depending on your geographic location
  • Load Balancing: Multiple servers help handle peak traffic periods more efficiently
  • Continuity Planning: If any single URL is blocked or compromised, alternatives are readily available

All official Torzon mirrors access the same marketplace database, so your account, funds, and listings are identical across all verified mirrors. While the primary URL is generally recommended for stability, any verified mirror is safe to use.

Does Torzon Market have a clearnet website?

No, Torzon Market does not have a clearnet website. Torzon operates exclusively on the Tor network via .onion addresses. Any website claiming to be Torzon Market on the regular internet (clearnet) is a scam or phishing attempt.

For security and privacy reasons, Torzon will never create a clearnet version. The marketplace requires the anonymity protections offered by the Tor network to maintain user security and privacy.

Warning: Any site claiming to be "Torzon" on a regular domain (ending in .com, .net, .org, etc.) is 100% fraudulent. Report such sites to our security team.

Account Setup & Security

How do I create a Torzon Market account?

Creating a Torzon Market account is straightforward but requires attention to security details:

  1. Access Torzon: Visit a verified Torzon URL using Tor Browser
  2. Navigate to Register: Click the "Register" button on the homepage
  3. Create Credentials:
    • Choose a unique username not used elsewhere
    • Create a strong password (16+ characters with letters, numbers, symbols)
    • Note: Never use personal information in your username
  4. Complete Captcha: Solve the image-based captcha verification
  5. Save Recovery Phrase: Write down your 12-word recovery phrase and store it securely offline
  6. Set Up PGP Key: Navigate to account settings to add your PGP public key
  7. Enable 2FA: Immediately enable two-factor authentication for crucial account security
  8. Configure Settings: Set your notification preferences, shipping information templates, and other account options

Important: Your recovery phrase is your only way to regain account access if you lose your password or 2FA access. Store it securely offline and never share it with anyone.

What is PGP and why is it required on Torzon Market?

PGP (Pretty Good Privacy) is an encryption program that provides cryptographic privacy and authentication. On Torzon Market, PGP serves multiple critical security functions:

  • Two-Factor Authentication: PGP is used to decrypt login verification codes, providing strong 2FA protection
  • Secure Communications: Enables encrypted messages between buyers and vendors that only the intended recipient can read
  • Address Encryption: Allows buyers to safely send shipping information that only the vendor can decrypt
  • Signature Verification: Verifies the authenticity of marketplace announcements and links

Torzon requires PGP because it provides significantly stronger security than alternatives like email-based verification or SMS. Even if someone obtains your username and password, they cannot access your account without your private PGP key.

Need Help? See our PGP Setup Guide for step-by-step instructions on creating and using PGP keys with Torzon Market.

How do I set up Two-Factor Authentication (2FA) on Torzon?

Setting up 2FA on Torzon Market requires a PGP key pair. Follow these steps:

  1. Generate a PGP Key: Using software like Kleopatra (Windows), GPG Suite (Mac), or GnuPG (Linux)
  2. Add PGP Key to Torzon:
    • Login to your Torzon account
    • Go to "Account Settings" > "PGP Keys"
    • Paste your public PGP key in the provided field
    • Click "Save Key"
  3. Verify Key Ownership:
    • Torzon will send you an encrypted message
    • Decrypt this message using your private key
    • Enter the verification code from the decrypted message on the site
  4. Enable 2FA:
    • Go to "Account Settings" > "Security" > "Two-Factor Authentication"
    • Click "Enable 2FA"
    • Confirm your decision
  5. Test Your 2FA: Log out and log back in to ensure the 2FA process works correctly

After enabling 2FA, each login will require:

  • Your username and password
  • Decryption of a PGP-encrypted message containing a one-time code

Critical Security: 2FA is mandatory on Torzon for all users. Accounts without 2FA are limited in functionality and face higher security risks.

What should I do if I forget my password or lose my PGP key?

If you forget your password or lose access to your PGP key, recovery options depend on your situation:

If You Forget Your Password But Have Your PGP Key:

  1. Click "Forgot Password" on the login page
  2. Enter your username
  3. Decrypt the PGP-encrypted reset message using your private key
  4. Follow the instructions to create a new password

If You Lose Your PGP Key But Have Your Recovery Phrase:

  1. Contact Torzon support through the support ticket system
  2. Provide your username and recovery phrase
  3. Follow support's instructions to verify your identity
  4. Add a new PGP key to your account

If You Lose Both Your PGP Key AND Recovery Phrase:

Unfortunately, account recovery is impossible in this situation. Torzon has no way to verify your identity without either your PGP key or recovery phrase. You will need to create a new account.

Best Practice: Store your recovery phrase in a secure offline location (e.g., written on paper in a safe). Backup your PGP private key to an encrypted USB drive that's stored securely.

Is Torzon Market safe to use?

Torzon Market employs industry-leading security measures, but safety depends on both the platform's features and your own security practices:

Security Features Provided by Torzon:

  • Mandatory PGP Encryption: All sensitive communications are encrypted
  • Required 2FA: Two-factor authentication protects accounts from unauthorized access
  • Escrow Protection: Funds held in escrow until orders are completed satisfactorily
  • Vendor Verification: Strict vetting process for all vendors
  • DDoS Protection: Advanced measures ensure reliable access (99.7% uptime)
  • Regular Security Audits: Continuous testing and improvement of security systems

Required User Security Practices:

  • Use Verified Links: Only access Torzon through verified URLs
  • Implement Strong OpSec: Follow the complete security guide
  • Encrypt Sensitive Information: Always PGP-encrypt addresses and personal details
  • Verify Vendor Reputation: Check vendor history, feedback, and dispute rate
  • Use Secure Passwords: Create strong, unique passwords

When used with proper security practices, Torzon is among the safest darknet marketplaces available, with a 99.8% user security rating and no history of security breaches affecting user funds.

Remember: No market can protect you from your own security mistakes. Follow all recommended security protocols in our Security Guide.

Cryptocurrency & Payments

What cryptocurrencies does Torzon Market accept?

Torzon Market currently accepts two cryptocurrencies:

  1. Bitcoin (BTC): The most widely used cryptocurrency, offering reasonable transaction speeds and widespread availability
  2. Monero (XMR): A privacy-focused cryptocurrency with built-in anonymity features that make transactions untraceable

While both cryptocurrencies are fully supported, Torzon recommends Monero (XMR) for enhanced privacy. Monero transactions hide the sender, recipient, and amount, providing significantly stronger anonymity compared to Bitcoin's transparent blockchain.

Note: Torzon is planning to add support for additional privacy-focused cryptocurrencies in Q1 2025 according to their roadmap.

How do I deposit cryptocurrency to my Torzon Market wallet?

Depositing cryptocurrency to your Torzon Market wallet is straightforward:

  1. Access Your Wallet: Log in to Torzon and navigate to "Wallet" in your account dashboard
  2. Select Cryptocurrency: Choose either Bitcoin (BTC) or Monero (XMR)
  3. Get Deposit Address: Click "Deposit" to generate a unique deposit address
    • Each address is specific to your account
    • Addresses are typically single-use for maximum privacy
  4. Send Funds: Use your personal wallet to send cryptocurrency to this address
    • Double-check the address before sending
    • For enhanced privacy with BTC, consider using a mixer service before depositing
  5. Wait for Confirmation:
    • Bitcoin (BTC): typically requires 1-3 confirmations (10-30 minutes)
    • Monero (XMR): typically requires 10 confirmations (20-30 minutes)

Security Warning: Never send cryptocurrency directly from an exchange like Coinbase or Binance to Torzon. Always use an intermediary personal wallet to preserve your privacy.

How does Torzon Market's escrow system work?

Torzon's escrow system protects both buyers and vendors by holding funds in a secure intermediate wallet until the transaction is completed successfully:

The Escrow Process:

  1. Buyer Places Order: When an order is placed, the payment amount is transferred from the buyer's Torzon wallet to the escrow wallet (not to the vendor)
  2. Vendor Ships Product: The vendor receives notification of payment in escrow and ships the product
  3. Buyer Receives Product: The buyer receives the product and verifies it matches the listing description
  4. Finalization: If satisfied, the buyer "finalizes" the order, which releases the funds from escrow to the vendor
  5. Auto-Finalization: If the buyer takes no action, orders automatically finalize after 14 days (or the period specified in the listing)

Dispute Resolution:

If issues arise with an order:

  1. The buyer can open a dispute before auto-finalization
  2. A Torzon moderator reviews evidence from both parties
  3. The moderator makes a decision on fund distribution (full refund, partial refund, or release to vendor)

Fair Protection: Torzon's escrow system has a 98.9% satisfaction rating from users, with disputes typically resolved within 72 hours.

What is Finalize Early (FE) and how does it work?

Finalize Early (FE) is a special vendor privilege that allows certain highly-trusted vendors to receive payment before the buyer confirms receipt of the product.

How FE Works:

  1. When ordering from an FE-enabled vendor, funds are released immediately to the vendor rather than held in escrow
  2. The buyer trusts the vendor to ship as described without the protection of escrow

FE Vendor Requirements:

Torzon only grants FE privileges to vendors who meet strict criteria:

  • Minimum of 500 completed transactions
  • At least 6 months of consistent marketplace activity
  • 98%+ positive feedback rating
  • Dispute rate below 1%
  • Verification of consistent product quality

Caution: FE carries additional risk as funds are released before delivery confirmation. New users are advised to use escrow-protected transactions, especially for high-value purchases.

Note: All FE vendors on Torzon are clearly marked with an "FE Enabled" badge on their vendor profiles and listings.

How do I withdraw cryptocurrency from my Torzon Market wallet?

Withdrawing cryptocurrency from your Torzon Market wallet follows these steps:

  1. Access Wallet: Log in to your account and navigate to the "Wallet" section
  2. Select Currency: Choose which cryptocurrency you wish to withdraw (BTC or XMR)
  3. Initiate Withdrawal: Click the "Withdraw" button
  4. Enter Details:
    • Input the destination wallet address
    • Specify the amount to withdraw
    • Double-check the address for accuracy
  5. PGP Verification: For security, you'll need to decrypt a PGP message containing a confirmation code and enter it to authorize the withdrawal
  6. Confirm Withdrawal: Review the details and confirm the transaction
  7. Processing Time: Withdrawals are typically processed within 30 minutes to 4 hours depending on network congestion

Withdrawal Fees:

  • Bitcoin (BTC): Dynamic fee based on current network conditions (typically 0.0001-0.0003 BTC)
  • Monero (XMR): Fixed fee of 0.0001 XMR

Withdrawal Limits: For security purposes, Torzon has default daily withdrawal limits that increase with account age and transaction history.

Vendor Information

How can I become a vendor on Torzon Market?

Becoming a vendor on Torzon Market involves a comprehensive verification process:

  1. Eligibility Requirements:
    • Active Torzon account with at least 30 days of age
    • Completed PGP setup and 2FA activation
    • Clean record with no history of rule violations
  2. Application Process:
    • Navigate to "Account Settings" > "Vendor Application"
    • Complete the detailed vendor application form
    • Submit proof of previous vending experience (if available)
  3. Vendor Bond Payment:
    • Pay the vendor bond (currently $500 equivalent in BTC or XMR)
    • This bond is refundable after 6 months of good standing
  4. Verification Interview:
    • Complete a PGP-encrypted interview with the vendor verification team
    • Demonstrate knowledge of security practices and marketplace rules
  5. Probationary Period:
    • New vendors undergo a 30-day probationary period
    • Limited to 50 sales during this period
    • Enhanced monitoring of customer satisfaction

Vendor Bond Refund Policy:

Vendor bonds are fully refundable after 6 months if the following conditions are met:

  • Maintain a feedback rating of 4.8+ stars
  • Keep dispute rate below 3%
  • No confirmed violations of marketplace rules

Vendor Levels: Torzon has a tiered vendor system ranging from Level 1 (new vendors) to Level 5 (market veterans). Each level provides additional benefits, including reduced fees, higher withdrawal limits, and access to special promotional features.

How does vendor verification work on Torzon Market?

Torzon Market implements a rigorous five-stage vendor verification process to ensure marketplace quality:

Stage 1: Identity Verification (Pseudonymous)

Verifying the vendor's consistent pseudonymous identity without requiring personal details:

  • Verification of PGP key ownership
  • Cross-referencing with other marketplace identities (if provided)
  • Digital fingerprinting to prevent multiple accounts

Stage 2: Experience Verification

Confirming the vendor's experience and reputation:

  • Verification of previous marketplace experience (if applicable)
  • Review of provided feedback screenshots and references
  • Confirmation of claimed experience through trusted channels

Stage 3: Knowledge Assessment

Evaluating the vendor's understanding of security and operational procedures:

  • Testing knowledge of proper OPSEC practices
  • Verification of shipping methods knowledge
  • Assessment of cryptocurrency handling practices

Stage 4: Financial Verification

Ensuring the vendor has a stake in maintaining good marketplace standing:

  • Payment of vendor bond ($500 equivalent)
  • Verification of cryptocurrency wallet control

Stage 5: Probationary Monitoring

Close monitoring during the initial vendor period:

  • Enhanced review of first 50 transactions
  • Customer feedback collection and verification
  • Product quality assessment (when applicable)

Vendor Security: This comprehensive verification process is why Torzon has a significantly lower rate of scam vendors (under 0.5%) compared to other marketplaces (typically 3-8%).

How do I identify reliable vendors on Torzon Market?

Identifying reliable vendors on Torzon Market involves examining several key indicators:

Vendor Profile Metrics:

  • Vendor Level: Higher levels (3-5) indicate more experience and reliability
  • Join Date: Longer history suggests established reputation
  • Total Sales: Higher numbers indicate more experience
  • Feedback Score: Look for 97%+ positive ratings
  • Dispute Rate: Lower is better (under 3% is excellent)
  • Response Time: Shows vendor's communication reliability

Detailed Review Analysis:

  • Recent Reviews: Examine the 10-20 most recent customer reviews
  • Review Patterns: Look for consistency in product quality, shipping speed, and communication
  • Review Authenticity: Check if reviews appear genuine and detailed rather than generic
  • Negative Reviews: Pay attention to how vendors handle problems

Additional Verification Steps:

  • PGP Key Verification: Verify the vendor's PGP key hasn't changed unexpectedly
  • Forum Presence: Check Torzon's forums for mentions of the vendor
  • Test Orders: For new relationships, consider small test orders first
  • Shipping Origins: Verify the vendor ships from locations they claim

Warning Signs: Be cautious of vendors with prices significantly below market rates, perfect feedback despite being new, or those pressuring for finalization before delivery. These are common scam indicators.

What are vendor levels on Torzon Market?

Torzon Market uses a tiered vendor level system to indicate a vendor's experience, reliability, and standing in the marketplace:

Level Requirements Benefits Reliability
Level 1 New vendors, completed application process Basic listing capabilities, standard commission rates ★★☆☆☆ (Exercise caution)
Level 2 50+ sales, 95%+ rating, 30+ days active 5% commission reduction, higher listing limits ★★★☆☆ (Becoming established)
Level 3 200+ sales, 97%+ rating, 90+ days active 10% commission reduction, featured listing eligibility ★★★★☆ (Reliable)
Level 4 500+ sales, 98%+ rating, 180+ days active 15% commission reduction, FE consideration, preferred search placement ★★★★★ (Highly trusted)
Level 5 1000+ sales, 99%+ rating, 365+ days active 20% commission reduction, automatic FE privileges, highest withdrawal limits ★★★★★ (Market veterans)

Vendor levels are automatically calculated based on performance metrics and are updated weekly. Vendors can be demoted to lower levels if their metrics decline.

Buyer Tip: The vendor's level is prominently displayed on their profile and listings with a color-coded badge. Generally, higher-level vendors provide more reliable service, but always check recent feedback as well.

How do vendor commissions work on Torzon Market?

Torzon Market charges vendors a commission on each sale, which varies based on vendor level and listing category:

Base Commission Rates:

  • Level 1 Vendors: 5% commission on all sales
  • Level 2 Vendors: 4.75% commission (5% discount)
  • Level 3 Vendors: 4.5% commission (10% discount)
  • Level 4 Vendors: 4.25% commission (15% discount)
  • Level 5 Vendors: 4% commission (20% discount)

Commission Modifiers:

Certain factors may modify the base commission rate:

  • FE Listings: +0.5% additional commission
  • Featured Listings: +1% additional commission
  • High-Value Categories: Specific high-risk categories may carry higher commissions

Commission Payment:

  • Commissions are automatically deducted when funds are released from escrow
  • Vendors receive the sale amount minus applicable commission
  • Commission rates are clearly displayed in the vendor dashboard

Commission Example: For a $100 sale by a Level 3 vendor with standard escrow, the commission would be $4.50 (4.5%), with the vendor receiving $95.50.

Making Purchases

How do I make a purchase on Torzon Market?

Making a purchase on Torzon Market involves these steps:

  1. Fund Your Wallet:
    • Deposit Bitcoin (BTC) or Monero (XMR) to your Torzon wallet
    • Wait for confirmation (typically 10-30 minutes)
  2. Browse & Select Products:
    • Use categories or search function to find what you're looking for
    • Check vendor ratings and reviews for reliability
    • Read product descriptions carefully for details
  3. Add to Cart:
    • Select quantity and any available options
    • Choose shipping method
    • Click "Add to Cart"
  4. Checkout Process:
    • Review your cart contents
    • Click "Checkout" to proceed
  5. Provide Shipping Information:
    • Encrypt your shipping address using the vendor's PGP key
    • Paste the encrypted address into the shipping field
  6. Complete Purchase:
    • Review all details one final time
    • Click "Place Order" to complete the purchase
    • Funds are moved from your wallet to escrow
  7. Track Order Status:
    • Monitor the order status in "My Orders"
    • Communication with the vendor is available through the order page
  8. Finalize When Received:
    • Once you receive and verify your order, finalize it to release funds from escrow to the vendor
    • Leave detailed feedback about your experience

Critical Security: Always encrypt your shipping address using the vendor's PGP key. Never enter your address in plaintext—this is for your protection in case of any security breach.

How do I encrypt my shipping address for vendors?

Encrypting your shipping address with PGP is essential for security when ordering on Torzon. Follow these steps:

Step-by-Step PGP Address Encryption:

  1. Get the Vendor's PGP Key:
    • Go to the vendor's profile page
    • Find and copy their PGP public key
  2. Open Your PGP Software:
    • Launch Kleopatra, GPG Suite, or your preferred PGP tool
  3. Import the Vendor's Key:
    • Import the vendor's public key to your keyring
    • Verify the key has been successfully imported
  4. Create a New Message:
    • Start a new text message with your shipping information
    • Format your address clearly:
    Name: John Doe
    Address: 123 Main Street 
    Apt/Unit: #4B
    City: Anytown
    State/Province: NY
    ZIP/Postal Code: 12345
    Country: United States
    
  5. Encrypt the Message:
    • Select the vendor's public key as the recipient
    • Encrypt the message (this creates ciphertext that only the vendor can decrypt)
  6. Copy the Encrypted Text:
    • Copy the entire encrypted text block, including the header and footer
  7. Paste into Shipping Field:
    • Paste the encrypted text into the shipping address field during checkout

Example of Encrypted PGP Message (Format):

-----BEGIN PGP MESSAGE-----
Version: GnuPG v2

hQIMA0Wsr/WZxzjYAQ/+JyGe3g14aGjM2Qp8Po51Qvk1futU3y7MZP8MlYCXtq9e
[... many lines of encrypted text ...]
3kIVZDaFpWpi3TcnG6Ce+1g==
=7Bv3
-----END PGP MESSAGE-----

Need Help? For detailed instructions with screenshots, see our PGP Encryption Tutorial page.

Security Warning: Never use unencrypted shipping addresses. This protects your personal information if the marketplace experiences a security breach.

What should I do after placing an order on Torzon Market?

After placing an order on Torzon Market, follow these best practices:

Immediate Actions:

  1. Save Order Information:
    • Record your order number in a secure location
    • Note the exact items, quantities, and shipping method selected
  2. Verify Order Status:
    • Check that the order appears in your "My Orders" section
    • Confirm the initial status shows as "Pending"
  3. Check Wallet Balance:
    • Verify funds were correctly moved from your wallet to escrow

Monitor Order Progress:

  1. Status Updates:
    • Check order status daily in your account dashboard
    • Look for progression from "Pending" to "Accepted" to "Shipped"
  2. Vendor Communication:
    • Most vendors send a confirmation message when processing your order
    • If no update after 48 hours, consider sending a polite inquiry
  3. Check Messages:
    • Regularly check your Torzon messages for updates from the vendor
    • Respond promptly to any questions

Upon Delivery:

  1. Verify Contents:
    • Carefully check that received items match what you ordered
    • Verify quantity and quality before finalizing
  2. Finalize Order:
    • When satisfied, finalize the order to release funds to the vendor
    • If issues exist, contact the vendor before disputing
  3. Leave Feedback:
    • Provide honest, detailed feedback about your experience
    • Rate aspects such as product quality, shipping speed, and stealth

Tip: Most vendors appreciate a quick finalization once you've verified your order. This helps maintain marketplace liquidity and vendor operations.

How do I finalize an order on Torzon Market?

Finalizing an order on Torzon Market releases funds from escrow to the vendor after you've verified the order is satisfactory:

Finalization Process:

  1. Access Order Page:
    • Log in to your Torzon account
    • Go to "Account" > "My Orders"
    • Find the relevant order and click to open it
  2. Verify Order Receipt:
    • Confirm you've received the order
    • Verify the contents match what was ordered
    • Check for any quality issues
  3. Click "Finalize":
    • The finalize button appears on orders marked as "Shipped"
  4. Leave Feedback:
    • Rate the transaction (1-5 stars)
    • Write detailed feedback about your experience
    • Comment on product quality, shipping, and vendor communication
  5. Confirm Finalization:
    • Click "Submit Feedback and Finalize" to complete the process
    • This releases the funds from escrow to the vendor

When to Finalize:

  • Do Finalize: When you've received the exact product as described in good condition
  • Don't Finalize: If the product hasn't arrived, is significantly different from the description, or has major quality issues

Auto-Finalization: Orders automatically finalize after 14 days (or the period specified in the listing). If you haven't received your order by then, use the "Extend Escrow" option before the auto-finalize deadline.

Warning: Never finalize early (before receiving your order) unless you're dealing with a highly trusted vendor with FE privileges. Finalizing before receipt removes your escrow protection.

What should I do if there's a problem with my order?

If you experience issues with an order on Torzon Market, follow this escalation process:

Step 1: Contact the Vendor First

  1. Communicate Clearly:
    • Message the vendor through the order page
    • Clearly describe the issue with specific details
    • Use PGP encryption for sensitive information
    • Maintain a professional, factual tone
  2. Provide Evidence:
    • If appropriate, provide photographs or other documentation of the issue
    • Be prepared to verify your claims
  3. Suggest Solutions:
    • Clearly state what would resolve the issue for you (refund, reship, partial refund)
    • Be reasonable in your expectations

Step 2: Extend Escrow if Needed

  • If auto-finalization is approaching but the issue isn't resolved, use the "Extend Escrow" option
  • This prevents automatic finalization while you work toward resolution

Step 3: Open a Dispute (If Direct Resolution Fails)

  1. When to Dispute:
    • No response from vendor after 3-4 days
    • Vendor refuses reasonable resolution
    • Non-delivery with approaching auto-finalization
    • Significantly wrong or misrepresented product
  2. Open a Formal Dispute:
    • Navigate to the order page
    • Click "Dispute Order"
    • Provide a detailed explanation of the issue and attempted resolution
    • Include all relevant evidence
  3. During the Dispute:
    • Respond promptly to moderator questions
    • Provide any additional requested information
    • Remain factual and avoid emotional language

Common Issue Types and Resolutions:

  • Non-Delivery: Typically results in full refund after shipping timeframe plus 3-7 days
  • Wrong Product: Usually results in full refund or reship option
  • Quality Issues: Often results in partial refund based on severity
  • Quantity Discrepancies: Typically results in proportional partial refund

Dispute Resolution: Torzon moderators review evidence from both buyer and vendor before making a decision. Most disputes are resolved within 72 hours, with a 98.9% satisfaction rate.

Shipping & Delivery

How does shipping work on Torzon Market?

Shipping on Torzon Market is handled directly by vendors while following marketplace guidelines for security:

Shipping Process Overview:

  1. Vendor Shipping Options:
    • Each vendor defines their own shipping options
    • Options typically vary by speed, cost, and tracking availability
    • Many vendors offer multiple shipping methods
  2. Buyer Selection:
    • Buyers select preferred shipping method during checkout
    • Shipping costs are included in the total order price
  3. Order Processing:
    • Vendors typically process orders within 24-72 hours
    • Status changes from "Pending" to "Accepted" when processing begins
  4. Stealth Packaging:
    • Vendors use discreet packaging techniques
    • Multiple layers of protection are standard
    • No identifying information connects the package to Torzon
  5. Shipping Notification:
    • Vendors mark orders as "Shipped" when they're sent out
    • Many vendors provide shipping updates through encrypted messages
  6. Delivery Time:
    • Varies based on shipping method, origin, destination, and customs
    • Domestic: Typically 2-5 business days
    • International: Typically 7-21 business days

Shipping Security Standards:

Torzon Market requires vendors to follow specific security practices:

  • Vacuum-sealing for appropriate products
  • Multiple layers of packaging to prevent detection
  • No personally identifiable information used in return addresses
What are common shipping methods on Torzon Market?

Vendors on Torzon Market typically offer a variety of shipping methods to suit different needs for speed, cost, and security:

Shipping Method Description Tracking Speed
Standard Mail Basic postal service, no tracking No Slow (7-21 days)
Priority Mail Faster postal service, sometimes with limited tracking Often No Medium (3-7 days)
Tracked Shipping Postal service with a tracking number Yes Medium (3-7 days)
Express Shipping Fastest available service (e.g., EMS), full tracking Yes Fast (1-3 days)

Note: Not all vendors offer all shipping methods. Check each listing for available options.

Does Torzon Market support international shipping?

Yes, many vendors on Torzon Market offer international shipping. However, it's important to consider the following:

  • Vendor Policies: Always check the vendor's shipping policies on their profile or listing page. Some vendors only ship domestically, while others have specific lists of countries they ship to.
  • Customs Risk: International shipping carries a higher risk of seizure by customs. Experienced vendors use advanced stealth techniques to mitigate this risk.
  • Delivery Time: International delivery can take significantly longer (7-21 days or more) compared to domestic shipping.
  • Cost: International shipping is generally more expensive.

Tip: You can filter listings by "Ships To" country to find vendors that serve your location. For lower risk, consider ordering from vendors located in your own country or region.

What is "stealth" and why is it important?

"Stealth" refers to the methods vendors use to package and disguise products to avoid detection during shipping. Effective stealth is crucial for ensuring safe and successful delivery.

Common Stealth Techniques:

  • Discreet Packaging: Using plain, inconspicuous packaging (e.g., standard envelopes, small boxes) that doesn't attract attention
  • Vacuum Sealing: Removing air to contain odors and reduce package size
  • Mylar Bags: Using smell-proof, opaque bags to conceal contents
  • Decoys: Hiding products within legitimate-looking items (e.g., inside books, electronics, or personal care products)
  • Multiple Layers: Using several layers of different materials to make detection more difficult

How to Evaluate Vendor Stealth:

  • Check Reviews: Read feedback from previous buyers, who often comment on the quality of a vendor's stealth
  • Vendor Profile: Many vendors describe their stealth methods on their profile page
  • Experience: Higher-level, more experienced vendors generally have better stealth techniques
What should I do if my package doesn't arrive?

If your package doesn't arrive within the expected timeframe, follow these steps:

  1. Check Shipping Timeframe: Review the vendor's stated shipping time on their listing. Some methods, especially international, can be slow.
  2. Wait an Additional 3-5 Days: Allow for potential postal delays before taking action.
  3. Contact the Vendor: Send a polite, encrypted message to the vendor inquiring about the order. They may have additional information or be able to offer a resolution.
  4. Extend Escrow: If the auto-finalize date is approaching and your package hasn't arrived, use the "Extend Escrow" option on the order page to prevent premature finalization.
  5. Open a Dispute: If the vendor is unresponsive or unable to resolve the issue, open a formal dispute for non-delivery before the escrow period expires.

Note: Most reputable vendors offer a reship or full refund for orders that don't arrive. Check their individual policies on their profile page.

Troubleshooting & Support

Why can't I access Torzon Market?

If you're unable to access Torzon Market, try these troubleshooting steps:

  1. Check the URL: 99% of access issues are due to an outdated or incorrect link. Verify the URL against our official links page.
  2. Get a New Tor Circuit: In Tor Browser, click the shield icon and select "New Tor Circuit for this Site". This can bypass congested or problematic network paths.
  3. Try a Mirror: If the primary URL is down, try one of our verified mirror links.
  4. Check for DDoS Attacks: During a DDoS attack, the site may be slow or inaccessible. Check Dread or other community forums for status updates.
  5. Update Tor Browser: Ensure you're using the latest version of Tor Browser.
  6. Check Your Internet Connection: Make sure your underlying internet connection is working correctly.
Why is my deposit not showing up in my Torzon wallet?

If your cryptocurrency deposit hasn't appeared in your Torzon wallet, consider these possibilities:

  • Confirmation Time: Cryptocurrency transactions require multiple network confirmations before they are credited. This can take anywhere from 10 minutes to over an hour depending on network congestion.
  • Incorrect Address: Double-check that you sent the funds to the correct deposit address. One wrong character can result in permanent loss of funds.
  • Blockchain Congestion: High traffic on the Bitcoin or Monero network can cause significant delays.
  • Market Wallet Maintenance: Torzon may be performing maintenance on its wallet system. Check for any announcements on the login page or forums.
  • Minimum Deposit: Ensure your deposit met the minimum amount required by Torzon.

If your deposit hasn't appeared after several hours and you've confirmed the transaction on a block explorer, contact Torzon support with your transaction ID and username.

How do I contact Torzon Market support?

To contact Torzon Market support:

  1. Log in to your account: Access the support system through your Torzon account dashboard
  2. Navigate to "Support": Find the "Support" or "Help" section in the main menu
  3. Create a New Ticket: Click "Create New Ticket" and select the appropriate category for your issue
  4. Provide Detailed Information: Clearly describe your issue, including any relevant order numbers, usernames, or transaction IDs
  5. Submit the Ticket: Submit your request and wait for a response

Support response times are typically under 6 hours, with priority given to security-related issues. Never share your password or recovery phrase with anyone claiming to be support.

How do I report a security vulnerability on Torzon Market?

Torzon Market operates a Bug Bounty program to encourage responsible disclosure of security vulnerabilities.

Reporting Process:

  1. Find a Vulnerability: Identify a potential security issue on the Torzon platform
  2. Contact Security Team: Create a support ticket and select the "Security Vulnerability" category. Encrypt your message with the official Torzon PGP key
  3. Provide a Detailed Report: Your report should include:
    • A clear description of the vulnerability
    • Step-by-step instructions to reproduce the issue
    • Potential impact of the vulnerability
    • Proof-of-concept code or screenshots (if applicable)
  4. Follow Responsible Disclosure: Do not disclose the vulnerability publicly until it has been patched by the Torzon team.

Rewards for valid security vulnerabilities range from $100 to $10,000, depending on the severity of the issue.

What happens if Torzon Market goes down?

In the event of extended downtime, Torzon has several measures in place:

  • Official Announcements: The admin team will post updates on trusted platforms like Dread and Dark.fail with verified PGP signatures.
  • Mirror URLs: Alternate mirror links are often used to restore access during DDoS attacks.
  • Backup Systems: Torzon maintains comprehensive, encrypted backups of market data to restore service after an outage.
  • Multi-Signature Escrow: The escrow system is designed to be multi-signature, which means even in the case of a complete server seizure, the administration cannot run away with user funds.

If Torzon goes down, avoid panic, do not trust unofficial sources, and wait for a PGP-signed message from the official Torzon team on established community forums.